Privacy Statement

Privacy Statement Time-Lines.nl B.V.
Last updated: May 25, 2018

Of course, we deal confidentially with all your data. In order to provide you with adequate information, we have drawn up this privacy statement. If you have questions about the processing of your personal data, please feel free to contact us.
 
1. About us

Time-Lines.nl B.V.
Chamber of Commerce no.    17158562
Contact person                       Karel Emck
E-mail address                        karel@time-lines.nl
Phone number                       (+31) 40 255 43 26
 
2. Personal data

We process the following personal data:
  1. First and Last Name
  2. Sex (title)
  3. Address, postal code, city and country
  4. Telephone number
  5. Email address
  6. Company name and Chamber of Commerce number (one-man businesses and partnerships)
  7. Customer number
  8. Reference number (from customers)
  9. IP address
We do not process any special personal data.

How do we obtain your personal data?
We have obtained the above personal data from you via email, chat, because you have completed a survey or you have registered for our newsletter. We collect your IP address when you browse our website.

3. Purposes

We process personal data for the following reasons.
We only process your personal data when we are allowed to do so and for the purposes we have described below.

Contact
If you want to contact us or have already contacted us, for example by e-mail or chat, we will process your contact details to contact you. In addition, we keep the data for another seven (7) years to be able to offer you additional services or check conversations that have already taken place. This is in both your and our interest.

IP address
We process your IP address because of our legitimate interest in carrying out marketing activities. We process this for a maximum of two (2) years.

Newsletter
We are happy to send you a newsletter because you are one of our customers or because you have registered for it yourself. We therefore process your name and email address to send you information and news. We offer the possibility to unsubscribe at the bottom of each newsletter. We keep your data for this purpose until you have unsubscribed.

Survey
When you fill in one of our questionnaires, we process all data that you enter there. We do this for our legitimate interest in knowing what your opinion is and you give us permission to process your personal data by completing the survey.

Marketing
We sometimes use your name, email address and IP address for our legitimate marketing interests, to be able to reach you again by means of email or social media and to show you a slightly more personal message or to simply understand how you use our website and services.

Billing
If you have given us an assignment, we will process the data that are necessary for the execution of that assignment. These are at least your gender, name, address, telephone number, your reference, email address and other data that are necessary to send a correct invoice. Upon payment, we will also see which account this is for and who the account holder is. We keep quotations, invoices and payment data for as long as you are a customer and up to seven (7) years thereafter because of our fiscal retention.

Justified interest
We have a legitimate interest in processing your personal data for a number of the above purposes. We have made a trade-off between your privacy interest and our interests. We do not use sensitive data and we do not use more data than necessary. We have already received this information from you for other interests and purposes, so it does not interfere with your privacy, but we can help you more adequately.

Profiling and automated decision making
We look at how you use our website and what your interests are. On this basis we do not carry out automated decision-making, but it is a form of profiling. This has no further influence on how we communicate with you or how we carry out agreements.

4. Transfer

Recipients of personal data
We share your data with the following third parties, including our processors:
  • Hosting of our website
  • Hosting of our CMR system
  • General document storage
  • Accounting software and our bookkeeper
  • Marketing services
  • Newsletter services
  • Payment services

Transfer third countries
We try to process personal data as much as possible within the EEA, but sometimes we cannot escape using services from outside the EEA. These companies are located in an adequate country designated by the European Commission. We mainly use services in the US that comply with the EU-US Privacy Shield and with whom we have concluded a processing agreement and/or use the EU model clauses or that have otherwise taken appropriate safeguards. You can request a copy of these appropriate guarantees from us by using the email address at the top of this privacy statement.

5. Your rights

We would like to inform you about the rights you have and the influence that you can exercise on the processing of your personal data.
If you want to exercise one of these rights, please contact us by email at karel@time-lines.nl.

Viewing, rectification and erasure
You have the right to know what personal data we process about you and you may then request that it be rectified or deleted.

Limitation of processing
You have the right to ask us to limit the processing of your personal data, for example, if the data is no longer correct, the processing is unlawful, we no longer need your personal data or we await a decision on the objection you have made against processing.

Right of objection
You have the right to object to the processing of your personal data. If you object to the use of personal data for the purposes of direct marketing, we will no longer use your personal data for this.

Data portability
You have the right to receive your personal data from us in a structured, current and machine-readable form, so that you can transfer it to another party, if you have given us permission to process your data and when the processing was done automatically.

Retract permission
If we have obtained your data for a certain purpose on the basis of your consent, you may withdraw this consent at any time. Withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.

Complaints
Do you have complaints about how we handle your personal data? If so, you have the right to submit your complaints to the Dutch Data Protection Authority.

6. Security of personal data

We have taken appropriate organizational and technical measures to protect personal data against loss or other forms of unlawful processing. These measures provide a level of security that matches the data we process.

7. Cookies

We use cookies in order to provide the best possible functionality of this website and to tailor the content of advertisements to your preferences.

A cookie is a small file that is sent by our website and placed on peripherals by your browser. The information stored in the cookie can be sent back to our website when you visit the website again.

Social media
We want to make it as easy as possible for you to share the content of our website via social media. This can be done through the Facebook Like button. Facebook may collect personal data from you when you are logged in. Read more about this in the privacy statement of Facebook: [https://www.facebook.com/privacy/explanation]

Advertising cookies
With your consent, we use the Facebook Pixel that we store as long as necessary to provide services and Adword Remarketing Tag to show you better advertisements.

Google Analytics
Because we like to know how our visitors use the website, so that we can optimize the use of the website, we use Google Analytics. Through this website analytical cookies from Google are therefore placed. These Google Analytics cookies are stored for 2 years.

We also use some other services that place a cookie to view how you use our website, which are stored for three (3) months and as long as you are registered on our newsletter.

Disable and delete
Do you want to disable or delete the cookies? You can do this via your browser settings. If necessary, use the help function of your browser to find out how you can do this.

Links
On our website you will find links to external websites. By clicking on a link, you go to a website outside of this website. It may be that these external websites use cookies. We would like to refer you to the cookie or privacy statement of the relevant website.

8. Changes

We may have to change our privacy statement, for example because we have started using a different method. We will always publish the new privacy statement on our website. If the changes apply directly to you, we will also communicate the changes directly with you.